If you were to walk into our shop right now, you might find things like this:
I don't think this is where we put the grease gun after use. |
This is just sloppy and unprofessional. |
My reflection:
Without an organized shop, tools will be harder to find, may end up lost, stolen, or even present a tripping or other hazard if left on the floor. Leaving tools where it is most convenient instead of where they belong after use is lazy and unprofessional.
Cleaning up messes is part of the job. Oil, coolant, and other fluid spills are not only an inconvenient mess, they are a safety hazard. Clean them up ASAP! This means more than throwing floor dry on it and driving off.
Finally, does leaving trash laying around everywhere really need an explanation?
It reflects poorly on the professionalism of a shop and the character of its technicians when they cannot be organized, clean up messes, or even clean up their own trash. It would be the first and last time I would ever let a shop work on my vehicle where the technicians used it as a coffee table.
Good post, Erik! This issue lies under the umbrella as "professionalism." First and foremost, it is a safety violation. Sorry, having difficulties uploading pictures from my phone, so I will have to write one of the conditions of employment from a former employer: 5) We accept safe behavior as a non-negotiable condition of employment.
ReplyDeletePlease reflect on the words (non-negotiable) as they state the companies organizational philosophy.